The Challenger Launch Decision by Diane Vaughan

This book, while not light reading, is an important work. It is one of the best investigations into the Challenger disaster out there and will be appreciated by those interested in that story from history. This book, however, is not just a history book. It explores how bureaucracies work and why they often fail. It reminds the reader that a bureaucracy's failure is not necessarily the failure of one man in particular, or a result of gross incompetence at any step in the decision making process... that, often, these failures are rooted in the systems and cultures within which people work. That message can be eye opening, and is applicable to better understanding the workings of other government bureaucracies, and even, perhaps, our own private employers. This is one of those rare books that can change the way you look at the world around you.